On this page you will find all the necessary information about our procurement process, supplier selection criteria, various charters, general terms and conditions for procurement and invoicing guidelines.
At BNP Paribas Fortis,
three core principles guide our procurement:
- fair selection criteria for our suppliers,
- the best balance of cost, quality and risk,
- innovation, creativity and sustainability.
- compliance with the laws, regulations and professional standards applicable to our various entities,
- protection of the Group’s reputation,
- fairness in the choice of suppliers,
- Corporate Social Responsibility,
- supplier independence and management of conflicts of interest,
- confidentiality in the exchange of information,
- value for money.
- A question about the processing of your invoices
- A technical problem with Nétive
- A technical problem with OneProcTool/Ivalua
Becoming a supplier
External Staffing-type supplier
All requests for temporary external staff, in a 'Time & Material' context, are published and processed on the market through central management.
The end-to-end sourcing process is managed within the Nétive Vendor Management System (VMS) platform and supervised by the External Staffing team within the Procurement department.
Any potential new supplier can request to be registered via the Nétive VMS platform’s home page. Acceptance in Nétive VMS will be confirmed by email, including all necessary information about the processes and procedures to be followed. Please note that, to be accepted, a supplier must have an active VAT number among other requirements.
Supplier of goods and services
You can become a supplier if you are selected after responding to a request for proposals. Our procedures and tools ensure the traceability of decisions when choosing suppliers.
Sustainable Sourcing Charter
When analysing proposals, we pay particular attention to suppliers’ CSR policies, particularly as regards social and environmental responsibility.
You can find out more in the Sustainable Sourcing Charter.
General Purchase Conditions
Transparency and honesty are important to us in all our procurement relationships. The General Purchase Conditions govern the relationships between our bank and the suppliers we work with. Here you will find all information regarding our requirements in terms of quality, delivery times, prices and payment terms.
We recommend that you read these General Procurement Terms and Conditions carefully before working with us.
For our External Staffing-type contracts, the applicable terms and conditions can be found directly on our External Resource Management platform (see point above: "Becoming a supplier").
In the context of real estate projects (new construction, transformation, renovation and/or refurbishments), we invite you to read the General Administrative Clauses (in French) which apply to this type of activity.
Assessing your risk profile
In line with BNP Paribas Group guidelines, BNP Paribas Fortis has set up a Due Diligence process (assessment and investigation procedure) to secure long-term partnerships. We need your help to complete this process!
It is of the utmost importance to emphasize that compliance with these procedures is essential to establish a successful collaboration with BNP Paribas Fortis. Failure to comply with some of them, in particular the ‘Know Your Supplier’ procedure, will result in your exclusion from any business opportunity.
You can find more information here.
Data protection and privacy in the European Union
We may process some of your personal data. BNP Paribas has prepared a note to give you clear and detailed information on how we handle your data, why we use it, how long we keep it, what your rights are and how you can exercise them.
Electronic signatures
The agreements between our Procurement department and suppliers are securely signed electronically using the Docusign tool within the OneProcTool/Ivalua platform (communication platform between BNP Paribas Fortis and suppliers).
For External Staffing-type contracts, the digital agreement is formed within the resource management platform (see point above: 'Becoming a supplier').
Invoicing instructions
We undertake to process your documents within the mutually agreed deadlines. We have therefore drawn up clear and precise invoicing instructions to ensure that we can process all invoices received, as quickly as possible and in accordance with our requirements:
XML e-invoicing
We are currently working on implementing electronic invoicing to prepare for the new legal requirements in Belgium by 1 January 2026.
Information will be published here on our supplier’s portal as we progress with the implementation.
We will use the PEPPOL network, as recommended by EU and Belgian authorities, and expect to gradually enable e-invoicing during 2025.
Our promise
At BNP Paribas Fortis buyers work with suppliers according to seven requirements, of which all our employees are aware:
Contact us
If you have a question and you have not found the answer on this website, you can contact us at the following addresses depending on the subject:
- compliance with the laws, regulations and professional standards applicable to our various entities,
- protection of the Group’s reputation,
- fairness in the choice of suppliers,
- Corporate Social Responsibility,
- supplier independence and management of conflicts of interest,
- confidentiality in the exchange of information,
- value for money.
- A question about the processing of your invoices
- A technical problem with Nétive
- A technical problem with OneProcTool/Ivalua
Becoming a supplier
External Staffing-type supplier
All requests for temporary external staff, in a 'Time & Material' context, are published and processed on the market through central management.
The end-to-end sourcing process is managed within the Nétive Vendor Management System (VMS) platform and supervised by the External Staffing team within the Procurement department.
Any potential new supplier can request to be registered via the Nétive VMS platform’s home page. Acceptance in Nétive VMS will be confirmed by email, including all necessary information about the processes and procedures to be followed. Please note that, to be accepted, a supplier must have an active VAT number among other requirements.
Supplier of goods and services
You can become a supplier if you are selected after responding to a request for proposals. Our procedures and tools ensure the traceability of decisions when choosing suppliers.
Sustainable Sourcing Charter
When analysing proposals, we pay particular attention to suppliers’ CSR policies, particularly as regards social and environmental responsibility.
You can find out more in the Sustainable Sourcing Charter.
General Purchase Conditions
Transparency and honesty are important to us in all our procurement relationships. The General Purchase Conditions govern the relationships between our bank and the suppliers we work with. Here you will find all information regarding our requirements in terms of quality, delivery times, prices and payment terms.
We recommend that you read these General Procurement Terms and Conditions carefully before working with us.
For our External Staffing-type contracts, the applicable terms and conditions can be found directly on our External Resource Management platform (see point above: "Becoming a supplier").
In the context of real estate projects (new construction, transformation, renovation and/or refurbishments), we invite you to read the General Administrative Clauses (in French) which apply to this type of activity.
Assessing your risk profile
In line with BNP Paribas Group guidelines, BNP Paribas Fortis has set up a Due Diligence process (assessment and investigation procedure) to secure long-term partnerships. We need your help to complete this process!
It is of the utmost importance to emphasize that compliance with these procedures is essential to establish a successful collaboration with BNP Paribas Fortis. Failure to comply with some of them, in particular the ‘Know Your Supplier’ procedure, will result in your exclusion from any business opportunity.
You can find more information here.
Data protection and privacy in the European Union
We may process some of your personal data. BNP Paribas has prepared a note to give you clear and detailed information on how we handle your data, why we use it, how long we keep it, what your rights are and how you can exercise them.
Electronic signatures
The agreements between our Procurement department and suppliers are securely signed electronically using the Docusign tool within the OneProcTool/Ivalua platform (communication platform between BNP Paribas Fortis and suppliers).
For External Staffing-type contracts, the digital agreement is formed within the resource management platform (see point above: 'Becoming a supplier').
Invoicing instructions
We undertake to process your documents within the mutually agreed deadlines. We have therefore drawn up clear and precise invoicing instructions to ensure that we can process all invoices received, as quickly as possible and in accordance with our requirements:
We are working on implementing legal requirements for electronic invoicing in Belgium. We will update this page as the rollout of electronic invoicing within BNP Paribas Fortis moves forward in the coming months.
Our promise
At BNP Paribas Fortis buyers work with suppliers according to seven requirements, of which all our employees are aware:
Contact us
If you have a question and you have not found the answer on this website, you can contact us at the following addresses depending on the subject: